National Center for Complex Health and Social Needs

Helping communities to improve care for patients with complex needs

The National Center for Complex Health and Social Needs, launched in 2016, aims to improve wellbeing for individuals with complex medical, psychological, and social needs. It works to coalesce a new field of health care by bringing together a broad range of clinicians, researchers, policymakers, and consumers who are developing, testing, and scaling new models of team-based, integrated care. The National Center and its staff collaborate with other experts across the nation to develop best practices, inform policy, and foster an engaged and accessible community to develop this work and teach it to others.

The National Center’s founding sponsors are AARP, The Atlantic Philanthropies, and the Robert Wood Johnson Foundation, and it is hosted by the Camden Coalition.

Putting Care at the Center, the annual National Center conference, will be taking place November 15-17 in California.


Who Are Patients with Complex Health and Social Needs?

Patients with complex health and social needs experience poor outcomes despite extreme patterns of hospitalizations or emergency care. Although significant health care resources are spent on these patients, the care they receive has not made them healthy or well.


Why a National Center for Complex Health and Social Needs?

There’s a growing recognition – coinciding with efforts to reform how we pay for care – that to see different results we must deliver care differently. Care must be flexible, and centered on the needs, goals, and circumstances of the patient. It also must be based on evidence. This is the philosophy behind care for patients with complex health and social needs.

Organizations and individuals throughout the nation are actively working to improve the care of patients with complex needs through coordinated, data-driven, and patient-centered approaches –integrating traditional health care with behavioral health care and social services such as housing, transportation, and educational support. The National Center for Complex Health and Social Needs serves as a professional home for this diverse group, uniting and amplifying their efforts to improve care nationwide.


The National Center website will launch in Fall of 2017, and will serve as a virtual home for the Center and the community it serves. For more information, follow the National Center on Twitter at @NatlComplexCare, visit Complex.Care, or contact [email protected].

In the news:

NJ Spotlight: Camden Coalition’s “Hot Spotting” Approach to Healthcare Goes National Camden health initiative goes national

Healthcare Informatics: Camden Coalition to Set Up National Center to Focus on Complex Patients

Cherry Hill Courier-Post: Could Camden Coalition save U.S. health care?

NJ Biz: As coalition plans national center, leader elaborates on helping high-need patients