Introducing My Camden Resources

Screenshot of My Camden Resources site (mycamdenresources.org)
Date
July 12, 2017
close-up shot of text describing buprenorphine and its chemical structure
August 19, 2019
Translating local innovation into statewide policy: Lessons from a medications for addiction treatment (MAT) prior authorization pilot in Camden, New Jersey
In this brief, we outline our prior authorization pilot program and our work with partners to translate the pilot into successful statewide policy.
Natasha Dravid and Alex Staropoli
August 19, 2019
Camden residents identify barriers to health in their neighborhoods
Members of organizations that have participated in our Faith in Prevention program conducted a health assessment of their Camden neighborhoods.
Whitney Buchmann
Camden Coalition staff and Community Advisory Committee members participate at the Housing and Community Development Network of New Jersey’s Annual Legislative Day at New Jersey State House
July 18, 2019
Camden Coalition joins the call to fully fund the Affordable Housing Trust Fund
To help secure FY2020 funding for the Affordable Housing Trust Fund, CAC members took part in HCDNNJ's Annual Legislative Day at the NJ State House.
Whitney Buchmann
July 16, 2019
From siloed systems to ecosystem: The evolution of the Camden Coalition’s complex care model
In this four-part series, we describe the phases of our care model as we addressed challenges and tested new solutions.
Kathleen Noonan and Kelly Craig
July 15, 2019
Graduates of Interfaith Homeless Outreach Council program reflect on their fresh start
Now in its 28th year, the Interfaith Homeless Outreach Council — or IHOC — has transformed countless lives.
Bill Nice
Camden Coalition care team member helps patient fill medication box.
July 11, 2019
Bringing it home: The shift in where healthcare is delivered
In this blog post for JAMA Forum, Lauran Hardin and Diana Mason write about two new opportunities to incentivize innovative complex care models.
Lauran Hardin and Diana Mason

Last spring, the Camden Coalition partnered with national software platform Aunt Bertha to launch a social services search tool for Camden. The site functions as a Yelp for social services in Camden County, and helps providers and individuals get accurate, up-to-date information on resources that can help meet their needs. We’ve worked with Aunt Bertha and our community partners to make a lot of improvements in the past year, including changing the name of the site to My Camden Resources, and adding new features.

“My Camden Resources” was decided on in conjunction with our Community Advisory Council and the providers who attend our monthly Camden Care Management Meetings as a name that would be simple for both providers and Camden residents to understand and remember, and that could be owned by the whole community.

One new feature we’ve added is rich descriptions for how programs can be navigated. For over 200 programs, indicated by a “verified” tag on the site, we include detailed, user-friendly information, including what documents are required, when the best days to go are, and more.

“The descriptions are very helpful,” said Jay Mainthia, an AmeriCorps Health Coach working as a care coordinator at Cooper Hospital’s Urban Health Institute. He works with patients on everything from scheduling follow-up appointments to finding housing. “The search tells you the things a patient will need before they call, and those instructions can be easily printed out for the patient.”

We are also engaging the organizations that run the programs listed on My Camden Resources to claim their listings and make sure those listings stay up-to-date. Our “claim your listing” campaign will not only help ensure accuracy, but will also strengthen the community of health and social service organizations in Camden, hopefully leading to other areas of collaboration. Organizations can also access a My Camden Resources toolkit that includes an instructional webinar, community engagement materials in English and Spanish to spread the word to their clients, and a search widget that can be added to their own websites.

My Camden Resources averages 1,000-2,000 searches per month, and about 80 percent of registered users are health care and social service providers. These providers can now take advantage of new features like the website’s guided search and improved filters to problem solve right on the site. They can save listings to a favorites folder, and can access their client referrals in inbound and outbound referral folders. For Camden’s pediatric providers, school health forms are now easily accessed on the My Camden Resources site, an improvement made based on feedback from a school nurse-pediatric roundtable last winter.

Danielle White, a service coordinator for The Connection at the Southern New Jersey Perinatal Cooperative, has used My Camden Resources to link families with small children to resources. “One time was for food pantries, another time for housing information and shelters, and a third time was for baby supplies,” she said. “It gives you a wide variety of information for items in your search, and was very helpful when I needed it.”

Check out the My Camden Resources site here, and send any questions or feedback to [email protected].

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